Privacy and data protection policy:
Helveta’s privacy and data protection policy
Personal data and its uses
When referring to "personal data", we mean information we collect from you, and from which you may be personally identified. Typically, this may include your company/organisation, job title, name, address, telephone, mobile and email address. We will not collect any personal data from your visits to our site unless you provide this information voluntarily.
When you supply personal data to us through this website, it will be clear what we plan to use the data for and we will seek your permission for such use and only use in the capacity described. Typically, we will use your data for 3 purposes:
Answering your queries. Where you send us personal data in the context of asking us a question or query (for example, about the company and its services), we shall use the data you provide to respond to your question.
Contract fulfilment. We may use personal data you submit to us when requesting Helveta services from us for the purpose of fulfilling your request, and it may be necessary for us to share such data with third parties such as domain registrars or hosting providers.
Marketing communications. Where you elect to receive such material, we will from time to time send you information about our services or company news which we believe may be of interest to you. At any time, however, you may unsubscribe from ("opt-out" of) such communications by sending us an email with "UNSUBSCRIBE" in the subject line.
This website uses session cookies, which don't remain on your machine after you have ended your session. These enable the site to work and to collect data on the sequence of pages you visit, which we use to optimise the site navigation.
This website is hosted in the United Kingdom. The hosting organisation is contractually bound to implement measures to help protect your personal data and not to process such data except in accordance with our instructions. Any future hosting organisation used in relation to this site will be similarly bound.
We take reasonable precautions to keep your personal data secure, and require third party data processors to do likewise. All personally identifiable information is subject to restricted access to prevent unauthorised access, modification or misuse. Please note, however, that we may release your personal data if required to do so by law.
Use of Google Analytics tags
Visits to our website, like virtually all websites, are recorded in our log files. Log files record the pages you read and the files you download. We use this information to optimise our site rather than to collect any personal data.
Under UK data protection law, your rights include:
A right to withdraw your consent to the processing of your personal data to which you have previously consented;
A right to obtain a copy of the personal data which we hold about you (we reserve the right to charge a small fee for the exercise of this right);
A right to object to the processing of your personal data for the purpose of direct marketing; and
A right to have incorrect personal data we hold about you corrected.
How to unsubscribe from further communication
Please send us an email stating "UNSUBSCRIBE" in the subject line.
How to contact Helveta
If you wish to ask any data protection questions or raise any data protection issues with us, please contact us using the details below:
115k Olympic Avenue
Telephone: +44 (0)1235 432 100
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